Help

 

GIFT PACKAGING AND PRESENTATION

All Jill Bell Design Jewellery come beautifully packaged, ready to give as a gift.  Each piece comes carefully wrapped and presented in either a gift box or an organza drawstring gift bag (depending on the size and nature of the piece)

All my pendants will come with a stirling silver chain approximately 45cm long or the option of having a long black flat suede cord where you can tie it where you like and this has a stirling silver bead on each end to add a bit of glamour. Even if the picture is not showing a chain/cord it is included in the cost.

If the picture shows either a chain or chord this will be supplied unless otherwise stated. If nothing is shown a silver chain will be supplied. If you require the cord please e mail me on the contacts page after placing your order. If you would like a different length of chain or different coloured cord I will do my best to supply but there may be a small additional cost.

 

DELIVERY

STANDARD DELIVERY SERVICE:

  • Orders are shipped within 48hrs if completed and paid for online before midday (Mon-Fri), and if all items are in stock at the time of ordering.
  • Bespoke orders will be shipped upon agreed delivery date.
  • If an item is out of stock you will be contacted within three working days and asked if you wish to cancel for a full refund, wait until I can reproduce the piece or choose an alternative product.
  • Delivery charge is displayed once item is added to your basket. Multiple items are combined under a single delivery charge.
  • All items will be shipped using recorded insured delivery by royal mail.
  • Delivery time cannot be fixed and will be anytime between 8am and 6pm (Mon to Fri) but delivery times are NOT guaranteed.

 

DELIVERY ADDRESS:

  • Jill Bell Designs operates in strict compliance with UK anti-fraud and card protection legislation and guidelines. When paying by paypal we will only deliver to an address already registered .
  • To sign up for PayPal please use the link on my Links page.

 

 


ORDER ACCEPTANCE

We reserve the right to reject any offer to purchase, made by you using our online order system, telephone, email, company purchase order, fax transmission or any other method. Order acceptance and Jill Bell Designs the completion of the contract between you and will only take place on the despatch of the products ordered by you. Until your order has been despatched, we reserve the right to reject your offer to purchase and cancel your order. Non-acceptance of an offer to purchase may be for, but is not limited to, one or more of the following reasons:

  • Our inability to obtain satisfactory authorisation for your payment
  • Our inability to verify your address details
  • The product you ordered being unavailable from stock
  • The identification of a pricing or product description error including online, email, printed or verbal

 

 

  Measuring Your Finger

 

Your ring should fit your finger comfortably; snug enough so that it will not fall off, but loose enough to slide over your knuckle.

Finger size changes depending on the time of day and the weather. For best results measure your finger size:

  1. At the end of the day and when your fingers are warm (Fingers are smaller in the early morning and when cold.)
  2. Measure finger size 3 to 4 times to eliminate an erroneous reading.

Avoid using string or paper to measure ring size as these materials can stretch or twist, yielding an inaccurate measurement.

Ring Sizes in the UK and Ireland

Women’s rings typically range from size G to R. The most commonly purchased women’s ring sizes  range from size K to N. Size M is the most popular ring size.

Men’s rings typically range from size P to Z. The most commonly purchased men’s ring sizes  range from size R to U. Size T is the most popular ring size.

Tips for Buying the Ring as a Surprise

Ask your significant other’s friends or mother if they know her finger size.

Borrow one of your significant other’s rings (from the correct finger) and use the ring measurements to determine its size. 

 

International Ring Size Chart

Circumference
(mm)

Diameter
(mm)

UK, Europe,
& Australia

United States
& Canada

 

 

 

44.2

14.1

F

3

 

 

 

44.8

14.3

 

 

 

 

45.5

14.5

G

 

 

 

46.1

14.7

 

 

 

 

46.8

14.9

H

4

 

 

 

47.4

15.1

 

 

 

 

48.0

15.3

I

 

 

 

48.7

15.5

J

 

 

 

 

49.3

15.7

5

 

 

 

50.0

15.9

K

 

 

 

 

50.6

16.1

 

 

 

51.2

16.3

L

 

 

 

 

51.9

16.5

6

 

 

 

52.5

16.7

M

 

 

 

 

53.1

16.9

 

 

 

53.8

17.1

N

 

 

 

 

54.4

17.3

7

 

 

 

55.1

17.5

O

 

 

 

 

55.7

17.7

 

 

 

56.3

17.9

P

 

 

 

 

57.0

18.1

8

 

 

 

57.2

18.2

 

 

 

 

 

57.6

18.3

Q

 

 

 

 

58.3

18.5

 

 

 

58.9

18.8

R

 

 

 

 

59.5

19.0

9

 

 

 

60.2

19.2

S

 

 

 

 

60.8

19.4

 

 

 

61.4

19.6

T

 

 

 

 

62.1

19.8

10

 

 

 

62.7

20.0

U

 

 

 

 

63.4

20.2

10½

 

 

 

64.0

20.4

V

 

 

 

 

64.6

20.6

11

 

 

 

65.3

20.8

W

 

 

 

 

65.9

21.0

11½

 

 

 

66.6

21.2

X

 

 

 

 

67.2

21.4

12

 

 

 

67.8

21.6

Y

 

 

 

 

68.5

21.8

Z

12½

 

 

 

69.1

22.0

 

 

 

 

69.7

22.2

 

13

 

 

 

70.4

22.4

Z+1

 

 

 

 

71.0

22.6

 

13½

 

 

 

 

Measurements For Bracelet

Measurements
 Bracelet to fit size wrist 15cm to on a 21cm hand (to measure if cuff will fit you measure first your hand, clenched as if slipping on a bangle, then measure your wrist. The cuff is put on with the opening along the smallest fingers of the hand.

 

To determine your bangle size, position your hand as if you are sliding on a bangle, then measure around the widest part of your hand. If you have a bangle that fits you well already, then measure the inside diameter (across the center of the bangle), this will give an accurate size

large – 7cm diameter
med – 6cm diameter
small – 5.5cm diameter

                      

 

Product Use


The products sold on this site are NOT suitable for children and as such should be used with caution around young children. All of our jewellery is designed to be decorative, functional, for personal use and may fail if over stressed.

 

Some items are oxidised to create a different design effect. The dark finish on exposed parts will with time wear off slightly, leaving the recessed parts darker than the overall finish. To keep the dark appearance, avoid rubbing the pieces against hard surfaces. Items with a 100% oxidised surface should not be polished at all. To clean the shiny areas of partly oxidised pieces, rub carefully with an impregnated cloth and avoid cream polish and dips as those will remove all traces of the oxidisation.

Strung items of jewellery may require re-stringing occasionally and this is characteristic of the jewellery type and not a fault in the manufacturing/design process. I am able to re-string any of our products at a small additional cost, providing all components are returned. I can also repair partial lost items, with a similar product…I would have to see it and advise you of what I can replace lost pieces with, and the cost.

Gemstones strung are a completely natural item and may contain natural flaws and marks.

Pearls are from the Far East they are natural with variations, which you would expect from a natural organic gem. Please do not wash them as some natural pearls do not like this and will lose their lustre.

When wearing pearls and gemstones please try and keep them away from perfumes, makeup and hairspray as this may harm them.

My products are not intended for heavy use and it is the buyer’s responsibility to assess the suitability of the product for its intended use.

Please note that, as our products are handmade using semi-precious gemstones, care should be taken when handling as breakage can occur as stones are delicate and may break if impacted with hard surfaces or dropped. Precious metals do tarnish and may require occasional polishing with a specialist cloth (can be purchased from most high street jewellers) I am unable to accept any liability for tarnish of metals or damage to gemstones.

Product descriptions and colour 
I take every effort to ensure that our products match the description and photographs on the website. Slight variations in colour may occur due to lighting/photography and the variable nature of gemstones. However, I do my best to ensure these are kept to a minimum and our products/descriptions are as accurate as possible.

 


Returning Unwanted, Incorrectly Ordered Or *Faulty Item

  • You are responsible for the cost and safe return to Jill Bell Designs of any unwanted goods.
  • Please contact me at [email protected]
  • Please ensure that you retain proof of sending any item for return. You must take reasonable care of the item and must return it, and all packaging and accessories, in original condition, unworn. After we receive the item plus all packaging and accessories in original condition, we will refund the purchase price of the item in full, within 7 days. Delivery charges are not refundable.
  • The consumer shall not be entitled to a full refund of the product purchase price if he/she does not take reasonable care of the Goods either prior to
  • Cancellation of the Contract or, following cancellation, while the Goods remain in the possession of the consumer. For the purposes of this clause, a consumer shall be deemed not to have taken reasonable care of the Goods if such Goods are not returned to Jill Bell Designs
  • Packed in their original box, with all accessories, or if the Goods or the internal or external packaging is defaced or damaged in any way.
  • Jill Bell Designs cannot, & does not, in any way attempt to warrant the suitability of goods for a particular purpose. It is your responsibility to carefully check specifications, sizes and compatibility before ordering. If you are unsure of the size, suitability or compatibility of an item, please contact Jill Bell before placing your order. It is your responsibility to ensure that you are purchasing the correct product.
  • Goods purchased from Jill Bell Designs are not sold on a trial basis.
  • Please note that all returns are subject to our Terms and Conditions, but these do not affect your statutory rights
  • * FAULTY ITEMS If the item is faulty and un-worn upon receipt of the item back and inspection I will refund the postage.

 

 

 PRIVACY POLICY

Jill Bell Designs will never sell, nor divulge your email address, or personal information to ANY third party, except specifically to our warehousing and delivery agents, working on our behalf to complete delivery. 
 

The personal information we collect and maintain is subject to the version of this Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time. Please review the Privacy Policy periodically to make sure it meets your needs.

 Jill Bell Designs is committed to protecting your privacy as outlined in this Privacy Policy. By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

When you add items to your shopping basket and proceed to the checkout, we capture the personal information you supply. This is required to record and verify your name, address and card details, without which we would not be able to process your card payment, nor deliver the goods to you. This information is never sold to any third party, and the card details are processed, stored and protected by firewalls and intrusion detection systems, plus industry standard full 128-bit SSL encryption and a secure certificate from Verisign.

When you browse this web site, we capture and store non-personal information that helps us improve our web site based on the browsing trends and operating systems of our visitors. This information is never sold to any third party and will not personally identify you. It relates to:

  • The Internet domain (e.g. www.company.co.uk) and IP address from which you access this web site
  • Your type of browser (e.g. Internet Explorer or Netscape) and operating system (e.g. Windows, UNIX)
  • The date and time of your visit
  • The pages you visit
  • The address of the web site from which you linked to (if Jill Bell Designs applicable)

We use this information to make each visit more rewarding, and to help us improve the efficiency of our website layout and our service. We do not know (and do not want to know) the identities of people who browse the website without making a purchase.

 Jill Bell Designs will never sell your email address or personal information to any third party, neither will we divulge your email address or any other contact information to 3rd parties, except agencies working on our behalf to complete delivery, or where compelled to do so by legal order.  


UK LEGISLATION

To view the full content of relevant UK government legislation, please look at the regulations below. Links to these documents can be found on my Links page.

The Consumer Protection (Distance Selling) Regulations 2000 (No. 2334)

The Consumer Protection (Distance Selling) (Amendment) Regulations 2005 (No. 689)

The Electronic Commerce (EC Directive) Regulations 2002 (No. 2013)

  • To the fullest extent permitted at law, Jill Bell Designs is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Jill Bell Designs does not represent or warrant that the information accessible via this web site is accurate, complete or current.
     
  • Price and availability information is subject to change without notice.
  • Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Jill Bell Designs nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Copyright

  • All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright and I Jill Bell Designs Its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
  • Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Jill Bell Designs or using this Web site as a shopping resource. Any other use of materials on this Web site, including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of Jill Bell Designs is strictly prohibited.

Trademarks

  • Jill Bell Designs referenced on this Web site is the trademark of Jill Bell Designs in the UK and/or other countries. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.
  • All jewellery, text and jewellery images copyright Jill Bell Designs 2013 UK Jewellery.

 

Please Note: ALL RIGHTS RESERVED

All jewellery designs, descriptions, text, logos and pictures on this web site are the exclusive property of Jill Bell Designs and must not be downloaded, removed, copied or reproduced without written permission.   Thank you.